SaaS Chat Platform Development

Job ID: 40218079

Budget: $250 – $750 USD

Hello,

I’m looking for an experienced developer or development team to build a SaaS software similar to Tidio.

The goal is to create a multi-tenant SaaS platform where businesses can sign up, embed a chat widget on their websites, and manage conversations from a dashboard.

Core Features Required

User registration & login (SaaS / multi-tenant)

Admin dashboard for each client

Website chat widget (embed code/script)

Real-time chat between website visitors and admins

AI chatbot integration (OpenAI or similar)

Chat history & conversation storage

Customization options (widget color, greeting message, brand name)

Multiple websites/domains per user

Basic analytics (visitors, chats, response time)

Email notifications

SaaS & Business Requirements

Subscription plans (monthly / yearly)

Payment integration (Stripe or similar)

Free trial option

Admin super-dashboard (manage users, plans, usage)

Scalable architecture (cloud-ready)

Tech Stack (Open to Suggestions)

Frontend: React / Vue / Next.js

Backend: Node.js / Python / Laravel

Database: PostgreSQL / MongoDB

Real-time: WebSockets

Hosting: AWS / DigitalOcean / similar

Deliverables

Fully working SaaS MVP

Clean, documented code

Deployment guidance

Ability to scale and add features later

Please Include in Your Reply

Your experience with SaaS or chat applications

Similar projects you’ve worked on (links/screenshots)

Suggested tech stack

Estimated timeline

Rough cost estimate (MVP first)

This project is intended to grow long-term, so I’m looking for someone reliable for ongoing development.

Looking forward to your response.

Kind regards,
Lizwe
Related categories: PHP Website Design HTML Node.js Web Development Next.js SaaS AI Chatbot