Premium SaaS Dog Grooming Booking Platform Creation

Job Title:
Dog Grooming Booking Platform Developer (Scalable SaaS | Franchise-Ready)
Job Description:
We are building a premium dog grooming and wellness brand and are looking for an experienced developer or team to create a custom booking and business management platform.
This is not a basic scheduling tool. We need a robust, scalable system comparable to Gingr and Onyva, built with long-term growth in mind as we expand into a multi-unit and franchise model.
Core Requirement: Franchise-Ready Infrastructure (Critical)
This platform must be built to scale from a single location to dozens and eventually hundreds of franchise locations.
Must include:
Multi-location architecture with centralized oversight
Franchisee-level dashboards with restricted access
Corporate-level reporting across all locations
Ability to standardize services, pricing structures, and memberships across locations
Location-specific customization where needed
Scalable cloud-based infrastructure (AWS, GCP, or equivalent)
Performance optimized for high user volume across multiple markets
Scope of Work:
1. Booking & Scheduling
Client self-booking (mobile + desktop)
Staff scheduling and availability management
Service selection with add-ons
Automated confirmations, reminders, and follow-ups
Waitlist + cancellation management
2. Client & Pet Profiles
Detailed pet profiles (breed, coat, behavior, health notes)
Appointment history and service tracking
Memberships and package tracking
Saved preferences and notes
3. Business Operations
POS integration or built-in payments
Membership billing and recurring revenue tracking
Commission and tip tracking for groomers
Multi-location support (franchise structure)
4. Reporting & Analytics (High Priority)
Revenue tracking by location and system-wide
Service and package performance
Staff productivity and utilization
Membership metrics (LTV, churn, retention)
Custom reports with export capability
5. User Experience
Clean, modern, premium UI aligned with a high-end brand
Fast, frictionless booking experience
Simple onboarding for staff and clients
6. Admin + Franchise Dashboard
Role-based permissions (corporate, franchisee, manager, staff)
Centralized control panel for brand-wide decisions
Marketing integrations (email/SMS campaigns)
Ability to push updates, pricing, and services across all locations
Ideal Candidate:
Proven experience building scalable SaaS platforms
Experience with multi-location or franchise systems
Strong UI/UX focus
Thinks in systems and workflows, not just features
Experience with third-party integrations (payments, SMS, CRM)
Bonus:
Experience in pet, wellness, or service-based industries
AI features (smart scheduling, automated rebooking, predictive insights)
Mobile app development
Project Type:
Initial build with long-term partnership potential as we scale nationally.
To Apply:
Include:
Relevant platforms you’ve built (especially SaaS or multi-location systems)
Recommended tech stack and why it supports scale
Estimated timeline with phases
How you would architect this for franchise growth