Multi-Channel AI Business Assistant Platform

SaaS AI Personal Assistant Platform (Self-Hosted, Multi-User, All-Channel Communication Automation)

We are building a SaaS platform that acts as a smart, AI-powered personal assistant for business users. The platform will allow multiple users/clients to sign up, connect their communication channels (emails, WhatsApp, social media), and let the AI intelligently manage, respond, schedule, and take action based on their incoming messages.

Think of it like a "self-hosted Zapier + Gmail Copilot + WhatsApp AI assistant"—but built with open-source AI models, hosted on our own servers, and optimized for small businesses.

Platform Features
1. Multi-Tenant SaaS Architecture
Each user gets their own account/dashboard
Data isolation between users (important for privacy)
Admin panel to manage clients, subscriptions, usage

2. Email Assistant (Supports All Types)
Gmail, Outlook, and custom domain emails via IMAP/SMTP
Categorize by priority, sender, keywords
Generate smart replies
Extract leads or action items
Schedule follow-ups or meetings

3. WhatsApp & Messaging Bot
WhatsApp Business API integration
Auto-reply to customer queries
Extract orders/leads from chats
Forward or summarize in dashboard

4. Social Media Inbox Management
Facebook, Instagram, Telegram, X, LinkedIn
AI sorts & flags messages
auto-reply or CRM sync

5. Smart Calendar & Scheduling
Google & Outlook Calendar integrations
Auto-create events from messages
Smart conflict resolution & reminders

6. AI Brain
Use open-source LLMs (LLaMA 3, Mistral, Mixtral, etc.)
Intent recognition, priority scoring, auto-classification
RAG / LangChain pipelines


7. Client Dashboard
Inbox with AI summaries
Task list & auto-generated replies
Custom automation builder (Zapier-like logic)

8. Subscription & User Management
Razorpay integration
Plans: Free trial, Basic, Pro
User login, billing portal, usage stats

Preferred Tech Stack (Flexible, suggest best approach too)
Frontend: React / Svelte / Vue
Backend: Python (FastAPI or Flask), Node.js optional
AI: RASA, LangChain, Whisper, Ollama
Database: PostgreSQL
Deployment: VPS