Retail Operations Consultant – Experience Centre Setup (Architectural Materials Industry)
Budget: ₹1,500 – ₹12,500 INR
MaterioScape is a curated architectural material experience centre being developed in Coimbatore / Avinashi, Tamil Nadu.
The studio is architect-led and focuses on:
Curated material selection
Visualization-driven selling
Design-based material consultation
Premium positioning (not price-based retail)
We are currently in the pre-launch stage and seeking an experienced Retail Operations Consultant to help structure and systemize the entire business before physical launch.
This is a strategic planning + operations setup project, not a basic admin role.
OBJECTIVE OF THIS CONSULTING ROLE
To design and implement a complete retail operations framework for a material experience centre, including:
Supplier onboarding systems
Inventory planning model (low-stock, curated model)
Pricing & margin strategy
Quotation & billing workflow
CRM & lead management
SOP creation
Sales process mapping
Vendor coordination systems
Installation coordination workflow
Return & replacement policy
Financial discipline structure
The goal is to launch MaterioScape with clear systems, minimal chaos, and long-term scalability.
SCOPE OF WORK
The consultant should help design:
1️⃣ Retail Operations Framework
End-to-end workflow (Enquiry → Quotation → PO → Delivery → Installation → After-sales)
Defined roles & responsibilities
Escalation flow
Documentation structure
2️⃣ Supplier Management System
Supplier onboarding SOP
Price negotiation framework
MOQ & lead time tracking system
Sample tracking system
Quality control checklist
3️⃣ Sales & CRM System
Lead tracking format
Sales funnel mapping
Follow-up process
Customer profiling model
Conversion tracking method
4️⃣ Pricing & Margin Model
Category-wise margin structure
Installation markup strategy
Project vs retail pricing differentiation
Discount control mechanism
5️⃣ Inventory & Procurement Strategy
Low inventory curated model
Fast-moving SKU planning
Project-based procurement system
Reorder tracking method
6️⃣ Finance & Control System
Cash flow structure
Vendor payment schedule
Advance collection policy
Basic MIS reporting format
Profit tracking model
7️⃣ SOP Manual Creation
The consultant must deliver:
Written Standard Operating Procedures
Templates
Checklists
Process diagrams
All systems must be practical and implementable for a startup team.
IDEAL CANDIDATE PROFILE
We are looking for someone with:
✔ Experience in retail operations consulting
✔ Experience in showroom setup / retail chain setup
✔ Experience in building SOPs from scratch
✔ Understanding of margin-based product retail
✔ Preferably experience in interior materials / construction materials / building products / furniture / home decor industry
Bonus if they:
Have worked with startups
Have experience setting up experience centres
Understand Indian retail ecosystem
DELIVERABLES
At the end of the engagement, we expect:
✔ Complete operations blueprint
✔ Process flow charts
✔ SOP manual (documented)
✔ Editable templates (Excel/Sheets)
✔ Financial model sheet
✔ Sales workflow document
✔ Vendor management format
✔ Implementation roadmap
PROJECT TYPE
Project-based consultancy
Remote + occasional strategy calls
Timeline: 4–6 weeks
Fixed project fee (to be discussed)
ABOUT THE FOUNDER
Founder is an Architect & Interior Designer with strong material knowledge and design expertise.
This role is meant to complement the design vision with structured retail systems.
HOW TO APPLY
Interested consultants should share:
Past retail setup experience
Sample SOP or system document (if available)
Brief approach to structuring a material experience centre
Estimated timeline
Proposed fee structure
The studio is architect-led and focuses on:
Curated material selection
Visualization-driven selling
Design-based material consultation
Premium positioning (not price-based retail)
We are currently in the pre-launch stage and seeking an experienced Retail Operations Consultant to help structure and systemize the entire business before physical launch.
This is a strategic planning + operations setup project, not a basic admin role.
OBJECTIVE OF THIS CONSULTING ROLE
To design and implement a complete retail operations framework for a material experience centre, including:
Supplier onboarding systems
Inventory planning model (low-stock, curated model)
Pricing & margin strategy
Quotation & billing workflow
CRM & lead management
SOP creation
Sales process mapping
Vendor coordination systems
Installation coordination workflow
Return & replacement policy
Financial discipline structure
The goal is to launch MaterioScape with clear systems, minimal chaos, and long-term scalability.
SCOPE OF WORK
The consultant should help design:
1️⃣ Retail Operations Framework
End-to-end workflow (Enquiry → Quotation → PO → Delivery → Installation → After-sales)
Defined roles & responsibilities
Escalation flow
Documentation structure
2️⃣ Supplier Management System
Supplier onboarding SOP
Price negotiation framework
MOQ & lead time tracking system
Sample tracking system
Quality control checklist
3️⃣ Sales & CRM System
Lead tracking format
Sales funnel mapping
Follow-up process
Customer profiling model
Conversion tracking method
4️⃣ Pricing & Margin Model
Category-wise margin structure
Installation markup strategy
Project vs retail pricing differentiation
Discount control mechanism
5️⃣ Inventory & Procurement Strategy
Low inventory curated model
Fast-moving SKU planning
Project-based procurement system
Reorder tracking method
6️⃣ Finance & Control System
Cash flow structure
Vendor payment schedule
Advance collection policy
Basic MIS reporting format
Profit tracking model
7️⃣ SOP Manual Creation
The consultant must deliver:
Written Standard Operating Procedures
Templates
Checklists
Process diagrams
All systems must be practical and implementable for a startup team.
IDEAL CANDIDATE PROFILE
We are looking for someone with:
✔ Experience in retail operations consulting
✔ Experience in showroom setup / retail chain setup
✔ Experience in building SOPs from scratch
✔ Understanding of margin-based product retail
✔ Preferably experience in interior materials / construction materials / building products / furniture / home decor industry
Bonus if they:
Have worked with startups
Have experience setting up experience centres
Understand Indian retail ecosystem
DELIVERABLES
At the end of the engagement, we expect:
✔ Complete operations blueprint
✔ Process flow charts
✔ SOP manual (documented)
✔ Editable templates (Excel/Sheets)
✔ Financial model sheet
✔ Sales workflow document
✔ Vendor management format
✔ Implementation roadmap
PROJECT TYPE
Project-based consultancy
Remote + occasional strategy calls
Timeline: 4–6 weeks
Fixed project fee (to be discussed)
ABOUT THE FOUNDER
Founder is an Architect & Interior Designer with strong material knowledge and design expertise.
This role is meant to complement the design vision with structured retail systems.
HOW TO APPLY
Interested consultants should share:
Past retail setup experience
Sample SOP or system document (if available)
Brief approach to structuring a material experience centre
Estimated timeline
Proposed fee structure