Screening of Candidates
Budget: $8 – $15 USD
**Project Description: IT Recruiter for Help Desk Positions**
**Project Overview:**
We are seeking an experienced IT Recruiter to join our team and assist us in identifying and engaging qualified candidates for Help Desk positions at our two locations: Waco, TX, and St. Joseph, Michigan. The primary focus of this role will be to screen candidate resumes, conduct initial touchpoint calls, and ensure that potential candidates meet our specific criteria for education, customer service experience, and entry-level IT skills. The successful candidate will play a crucial role in finding individuals who possess the right blend of qualifications and local presence to excel in our Help Desk teams.
**Responsibilities:**
1. **Resume Screening:** Review and assess incoming resumes from candidates on our Indeed and ZipRecruiter accounts, ensuring they meet our established criteria.
2. **Initial Touchpoint Calls:** Conduct initial phone calls with prospective candidates to provide an overview of the job role, responsibilities, and our company culture. Address any initial questions they may have.
3. **Candidate Evaluation:** Evaluate candidates' qualifications based on their education, customer service experience, and entry-level IT skills. Determine if candidates meet the minimum requirements for consideration.
4. **Location Verification:** Verify the local presence of candidates, ensuring they are based in either the Waco, TX, or St. Joseph, MI areas.
5. **Weekly Progress Meetings:** Participate in weekly meetings to provide updates on recruitment progress, discuss challenges, and strategize on refining the candidate selection process.
6. **Candidate Presentation:** Forward qualified candidates who meet our criteria to the hiring manager for secondary interviews and testing.
7. **Documentation:** Maintain accurate and up-to-date records of candidate interactions, assessments, and progress throughout the recruitment process.
**Qualifications:**
- Proven experience in IT recruitment, specifically for help desk or entry-level IT positions.
- Strong understanding of IT industry trends, customer service requirements, and entry-level IT skills.
- Exceptional communication skills, both written and verbal, with the ability to explain technical details to non-technical candidates.
- Familiarity with resume screening platforms such as Indeed and ZipRecruiter.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Proficiency in tracking and documenting candidate interactions in a systematic manner.
- Previous experience working in a fast-paced environment with an emphasis on candidate quality.
**Location:**
This position is open to remote work; however, the ability to work in close coordination with our team is crucial.
**Duration:**
This is a temporary project-based role with the possibility of extension based on business needs.
**Note:**
We value diversity and are committed to creating an inclusive environment for all employees and candidates. We encourage applications from individuals of all backgrounds and experiences.
Join our dynamic team as an IT Recruiter and play a pivotal role in shaping the future of our Help Desk workforce!
**Project Overview:**
We are seeking an experienced IT Recruiter to join our team and assist us in identifying and engaging qualified candidates for Help Desk positions at our two locations: Waco, TX, and St. Joseph, Michigan. The primary focus of this role will be to screen candidate resumes, conduct initial touchpoint calls, and ensure that potential candidates meet our specific criteria for education, customer service experience, and entry-level IT skills. The successful candidate will play a crucial role in finding individuals who possess the right blend of qualifications and local presence to excel in our Help Desk teams.
**Responsibilities:**
1. **Resume Screening:** Review and assess incoming resumes from candidates on our Indeed and ZipRecruiter accounts, ensuring they meet our established criteria.
2. **Initial Touchpoint Calls:** Conduct initial phone calls with prospective candidates to provide an overview of the job role, responsibilities, and our company culture. Address any initial questions they may have.
3. **Candidate Evaluation:** Evaluate candidates' qualifications based on their education, customer service experience, and entry-level IT skills. Determine if candidates meet the minimum requirements for consideration.
4. **Location Verification:** Verify the local presence of candidates, ensuring they are based in either the Waco, TX, or St. Joseph, MI areas.
5. **Weekly Progress Meetings:** Participate in weekly meetings to provide updates on recruitment progress, discuss challenges, and strategize on refining the candidate selection process.
6. **Candidate Presentation:** Forward qualified candidates who meet our criteria to the hiring manager for secondary interviews and testing.
7. **Documentation:** Maintain accurate and up-to-date records of candidate interactions, assessments, and progress throughout the recruitment process.
**Qualifications:**
- Proven experience in IT recruitment, specifically for help desk or entry-level IT positions.
- Strong understanding of IT industry trends, customer service requirements, and entry-level IT skills.
- Exceptional communication skills, both written and verbal, with the ability to explain technical details to non-technical candidates.
- Familiarity with resume screening platforms such as Indeed and ZipRecruiter.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Proficiency in tracking and documenting candidate interactions in a systematic manner.
- Previous experience working in a fast-paced environment with an emphasis on candidate quality.
**Location:**
This position is open to remote work; however, the ability to work in close coordination with our team is crucial.
**Duration:**
This is a temporary project-based role with the possibility of extension based on business needs.
**Note:**
We value diversity and are committed to creating an inclusive environment for all employees and candidates. We encourage applications from individuals of all backgrounds and experiences.
Join our dynamic team as an IT Recruiter and play a pivotal role in shaping the future of our Help Desk workforce!