operations procedures

Job ID: 38424689

Budget: $30 – $250 USD

The operations department contain 3 different departments which are 1- procurement and administration 2- Customer Support 3- operations containing 3 different units which are (a)Reconciliation and settlement b) customer resolution c) cards). now I need to merge all procedure together based on the procedure template which I will attached for you, need your support to write the procedure repeatedly for each unite will start with Purpose and Scope (Include brief statements about the overall purpose/objectives of the procedure and identify areas and parts to which the procedure applies), Applicability (Mention applicability as appropriate, i.e. applies to whom. Example: products/services, entities, stakeholders, etc.), Regulatory Requirements (Include the applicable laws and regulations including the specific SAMA guidelines and requirements), Policy References (Include the policies on which the procedure is based), Flowcharts (Include flowcharts depicting the flow of work), Procedure Description (Include detailed procedure activities/ steps and the related control), Reporting (Include details of required reports/reporting, if applicable), Cross Reference (Reference to other related documents/ product programs/ standards having interdependency with the procedure, except for internal policies), Annex if any.