Write a Literature review -- 2

The problem is customer churn. Customer Churn is a large problem in businesses and companies and involves customers canceling their subscriptions or opting for other products and services. This happens after the customer has been utilizing the products for a period and suddenly changes their mind about moving to a competitor’s products or services.
It is required to discuss at least 8 work related to the same problem and discuss their shortcomings - it can also be a data analytics related solution/paper