Online Mystery Shoppers for NBFC Evaluation
Budget: ₹600 – ₹1,500 INR
I'm seeking professional mystery shoppers to assess the services of a Non-Banking Financial Company (NBFC) through its mobile app. The focus of this project is on understanding the user interface and experience, record the flow of Application, and various rates.
Key Responsibilities:
- Use the NBFC's mobile app to conduct a thorough evaluation.
- Provide detailed feedback on the user interface and overall user experience.
- Interact with customer service and report on response time and quality.
- Assess transaction processing for speed, efficiency, and user-friendliness.
Ideal Skills and Experience:
- Excellent observational skills and attention to detail.
- Understanding of financial services would be beneficial.
Key Responsibilities:
- Use the NBFC's mobile app to conduct a thorough evaluation.
- Provide detailed feedback on the user interface and overall user experience.
- Interact with customer service and report on response time and quality.
- Assess transaction processing for speed, efficiency, and user-friendliness.
Ideal Skills and Experience:
- Excellent observational skills and attention to detail.
- Understanding of financial services would be beneficial.