Capturing the Customer Needs
Budget: $10 – $30 AUD
Research different methods which can be used for capturing customer needs.
Summarize at least 3methods using an analysis of their PROS/CONS (2 pages).
1.Kano Analysis 2.Voice of the Customer (VoC) 3. Unique Selling Proposition (USP)
two pages advantages and disadvantages of these 3 methods.
Summarize at least 3methods using an analysis of their PROS/CONS (2 pages).
1.Kano Analysis 2.Voice of the Customer (VoC) 3. Unique Selling Proposition (USP)
two pages advantages and disadvantages of these 3 methods.