Write literature review

Job ID: 34077044

Budget: $30 – $250 USD

Background: Technology in its various forms played a significant role in serving the society during the pandemic (Covid-19) 2020-2022. The support of the technology was obviously visible in all major industrial sectors including, education, logistics, business, and health in terms of reaching out to the customers to deliver services and provide support.
Purpose: The aim of this study is to investigate how technology services provided by the private sector in Oman represented by Emushrif company has supported the government and served the Omani society during the exceptional period of time of Covid-19 pandemic. In addition , the research aims to assess the user experience of the health technology services provided by the government and to evaluate the Omani society's readiness to embrace technology.
The Research will spotlight one of the most used health tracking systems in Oman provided by Emushrif. This study would be beneficial to understand how much the society in Oman can trust or rely on the technology to fulfil the requirements of the government and healthcare provider during the pandemic. In addition, how accurate are the information gathered by the App and to what extent the local technological companies are capable of providing an innovative service for the society.
Methods: Mixed method research tools, Survey for quantitative and semi-structured interviews for qualitative will be implemented to conduct the research.
Results: The results will be based on the primary and secondary data collected. Even Though, the response of the society towards the technological services provided is challenging as the pandemic forced the use of technology, however, the government benefited from the innovative services provided by the private sector to ease and smoothen the management of the crisis in the health sector. The researchers will come up with recommendations related to the effective employment of technology crisis management in the future.
Key Words: Covid-19, pandemic ,technology, emushrif