Research an IT based company using the publicly available information and write a 5-6 page report on it

Your task is to research an IT service based company and using publicly available information, analyse the organisation and its business model, the market it operates in and its competition. You should describe the nature of the service offered by the company and its service strategy in terms of the operating strategy, service concept and competitive strategy. Your research and analysis must be presented as a detailed report in a format that is suited for a senior management audience, and must highlight clearly the innovation and service differentiation that has led to the success of your selected case study.