Customer Success Manager

One or more years of B2B experience working in customer success, consulting, project management, or account management in a software-as-a-service environment
Experience in change and project management
English proficiency (oral and written)
Strong relationship skills, supported by strategic consulting skills and technical curiosity
Ability to manage and prioritize onboarding client portfolios of multiple clients at different stages simultaneously, effectively balancing competing priorities
Build trust in complex organizational structures and communicate effectively with a wide range of stakeholders
Proven effective in handling difficult customer situations and managing expectations
Ability to develop solutions in a structured and efficient manner
Excellent written/oral communication and presentation skills