Management Role Supporting Statement

Experience
 Experience of effectively supervising a team
 Experience of working in a multi-disciplinary
team
 Experience of working in a busy and
demanding customer facing role
 Administrative experience
 Awareness of NHS performance targets (eg
Referral to Treatment)
 Experience of working in a healthcare setting.
 Knowledge of NHS operational performance
targets, locally and nationally.
 Experience of using a patient administration
system
 Knowledge of HR processes (eg sickness and
performance management)
Knowledge
 Proficient in the use of MS Office IT software
packages (eg MS Excel, Word).
 Appreciation and awareness of the data
protection act

Skills/abilities
 Ability to develop, lead and motivate staff in a
multi-disciplinary service, maintaining an
excellent working relationship with staff at
various levels.
 Excellent oral and written communication,
negotiation and interpersonal skills
 Excellent organisational skills, including the
ability to prioritise own workload and that of the
team
 Ability to use initiative to deal with unforeseen
problems as they occur
 Ability to work under pressure and to deadlines

Personal qualities
 caring
 organised
 excellent
 Resilie