Service Quality Manager (no agencies)

We are a global team of technology professionals serving customers around the world.

The role:
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Contact each of our customers regularly to track how they perceive we are delivering their project, so that:we can:
- identify problems early,
- see things from our customers' perspective,
- improve the perception of our service, and
- win more projects.

You must:
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- speak fluent English, be well-spoken, and communicate well,
- be credible, consistent and disciplined,
- be meticulous and observant, and
- be ethical and effective.

This project will be ongoing. We are looking for availability 20 - 40 hours per week.

** no agencies please **