Jenkins-Redis Connection for Caching Issue

I'm currently dealing with an issue where I can't connect my Redis instance from Jenkins, obstructing my caching capabilities. I keep getting a "connection timed out error". I need a professional to examine and resolve this issue. The project is set up on Azure Cloud so familiarity with this environment is a must. Given the nature of the problem, expertise in Jenkins, Redis, and cloud-based network troubleshooting are necessary. A robust understanding of configuring caching processes will be a beneficial skill for this task.


rdcli -h redis-use2-nprd-ssv-sop-cicd-datastore.redis.cache.windows.net -p 6380 --tls -a JxnNcy1zggru4tDMGOLTU9IM7rlnXCRvHAzC PING
(error) Redis connection to redis-use2-nprd-datastore.redis.cache.windows.net:6380 failed - connect ETIMEDOUT 20.109.101.96:6380