Full-Time Hispanic VA for Phone Support

Job ID: 37862362

Budget: $2 – $8 USD

I am looking for a full-time Hispanic VA to assist with phone support for my customers. This is a key role in our company, Facebook prospecting

Responsibilities include:

- Handle customer inquiries, complaints, and general support.
- Provide support empathetically over the phone in fluent Spanish and English.
- Escalate calls as needed.
- Managing and maintaining our customer service platform, which is Zoho Desk.

The freelancer should have:

- Experience in providing customer support over the phone.
- Excellent command of both Spanish and English.
- Knowledge about working with Zoho Desk.
- Strong communication and problem-solving skills.

If interested, please submit a brief summary of your customer support experience, particularly with phone support. Express your familiarity with Zoho Desk system as well. Looking forward to your application.
Related categories: Facebook Marketing Real Estate