WhatsApp API Integration for Customer Support

Job ID: 38966876

Budget: ₹12,500 – ₹37,500 INR

I am looking for a skilled Django Python developer to integrate the WhatsApp API into a customer support system. This system will manage customer queries with preset responses based on the type of user inquiries.

Key Features:
- Handle diverse queries: The system should be capable of addressing services inquiries, technical support questions, and general information requests pertaining to the service
- Automatic Query Categorization: I require the system to automatically categorize incoming queries for efficient response managemen and generate relevant response.
- Multi-Platform Synchronization: Besides WhatsApp, the system responses should be synchronized with Email, SMS, and Web chat.

Ideal Skills:
- Proficiency in Django and Python
- Experience with WhatsApp API integration
- Knowledge in developing automated categorization systems
- Familiarity with multi-platform synchronization
Related categories: Python Django Software Architecture MySQL