Sync data from non-api website to api site
Budget: $250 – $750 USD
We are in need of a 'bridge' between two ticket systems, the main ticket system we use is SyncoMSP, and they have a great API; the data needs to sync with a helpdesk ticketing system that does not have API access (HQ). We will need to sync tickets and their updates back and forth between the two ticket systems.
The system (HQ) sends emails and has an HTTP interface, something like a python script to put and pull data using post and get results will likely be the best solution with an email scraper to catch things.
The sync will only need to happen with tickets in syncromsp being marked as 'escalated to helpdesk'; this should limit the amount of data needed.
Once it goes live, this will need to run on a VPS running turnkey Linux at our data center.
The system (HQ) sends emails and has an HTTP interface, something like a python script to put and pull data using post and get results will likely be the best solution with an email scraper to catch things.
The sync will only need to happen with tickets in syncromsp being marked as 'escalated to helpdesk'; this should limit the amount of data needed.
Once it goes live, this will need to run on a VPS running turnkey Linux at our data center.