AI-Powered Customer Service Chatbot

I'm looking for an expert to help automate our customer service using AI technologies, specifically Machine Learning and Natural Language Processing. The core task we want to automate is creating a chatbot for live support.

Key requirements include:
- Designing and implementing a responsive AI chatbot
- Utilizing ML for improving response accuracy
- Using NLP for understanding and processing customer queries
- Ensuring seamless integration with our existing systems

Ideal candidates should have:
- Proven experience in AI and chatbot development
- Strong background in ML and NLP
- Familiarity with customer service workflows
- Excellent problem-solving skills and attention to detail

Please provide examples of previous work in your bids.