AI-Powered Call Center Bot with Admin Dashboard
Budget: $10 – $100 USD
AI-Powered Call Center Bot with Admin Dashboard
**Project Overview:**
We are seeking an experienced developer to build a fully functional AI-powered Call Center Bot integrated with OpenAI and Twilio. The bot should handle incoming and outgoing calls, respond to user queries using AI, and seamlessly transfer calls to live agents when needed. Additionally, we require an admin dashboard to manage agents and monitor their statuses. To optimize costs, the solution should be deployed on an affordable hosting platform compatible with Python and Flask applications.
**Key Features:**
- **AI Call Bot:** Utilizes OpenAI's GPT model to generate dynamic responses for customer inquiries.
- **Call Routing:**
- Press 1 for Support (AI-powered)
- Press 2 for Sales (AI-powered)
- Press 3 to speak to a live agent (direct call transfer)
- **Custom Questions:** Configure custom questions for the AI to ask callers based on the selected category (Support or Sales).
- **Outbound Calls:** Capability to make AI-driven outbound calls using Twilio.
- **Admin Dashboard:**
- View agent statuses (Available, On Call, Offline)
- Manage and update agent details
- Create and update custom questions for AI responses
- **Integration:** Seamless connection with Twilio for call handling and OpenAI for AI-powered responses.
- **Technology Stack:** Python (Flask), OpenAI API, Twilio API
- **Hosting Platform:** Deployment on a cost-effective hosting service suitable for Python and Flask applications.
**Requirements:**
- Deployment-ready code
- Simple and intuitive UI for the admin dashboard
- Clean and well-documented code
- Deployment on an affordable hosting platform
**Ideal Freelancer:**
- Strong experience with Python, Flask, and AI integrations
- Familiarity with Twilio's Voice API
- Previous experience in building chatbots or call bots
- Knowledge of deploying applications on cost-effective hosting platforms
If you are confident in your ability to create a reliable AI call bot with an admin dashboard and can deploy it on an affordable hosting platform, please submit your proposal with examples of similar projects you have worked on.
**Project Overview:**
We are seeking an experienced developer to build a fully functional AI-powered Call Center Bot integrated with OpenAI and Twilio. The bot should handle incoming and outgoing calls, respond to user queries using AI, and seamlessly transfer calls to live agents when needed. Additionally, we require an admin dashboard to manage agents and monitor their statuses. To optimize costs, the solution should be deployed on an affordable hosting platform compatible with Python and Flask applications.
**Key Features:**
- **AI Call Bot:** Utilizes OpenAI's GPT model to generate dynamic responses for customer inquiries.
- **Call Routing:**
- Press 1 for Support (AI-powered)
- Press 2 for Sales (AI-powered)
- Press 3 to speak to a live agent (direct call transfer)
- **Custom Questions:** Configure custom questions for the AI to ask callers based on the selected category (Support or Sales).
- **Outbound Calls:** Capability to make AI-driven outbound calls using Twilio.
- **Admin Dashboard:**
- View agent statuses (Available, On Call, Offline)
- Manage and update agent details
- Create and update custom questions for AI responses
- **Integration:** Seamless connection with Twilio for call handling and OpenAI for AI-powered responses.
- **Technology Stack:** Python (Flask), OpenAI API, Twilio API
- **Hosting Platform:** Deployment on a cost-effective hosting service suitable for Python and Flask applications.
**Requirements:**
- Deployment-ready code
- Simple and intuitive UI for the admin dashboard
- Clean and well-documented code
- Deployment on an affordable hosting platform
**Ideal Freelancer:**
- Strong experience with Python, Flask, and AI integrations
- Familiarity with Twilio's Voice API
- Previous experience in building chatbots or call bots
- Knowledge of deploying applications on cost-effective hosting platforms
If you are confident in your ability to create a reliable AI call bot with an admin dashboard and can deploy it on an affordable hosting platform, please submit your proposal with examples of similar projects you have worked on.