Mobile App FAQ Bot in Python

I'm looking for a simple Python code that will serve as an FAQ bot for a mobile app. The bot should have the capability to answer common questions and also facilitate a live chat with a human when required.

Ideal skills and experience for the job:
- Strong proficiency in Python programming
- Experience in developing chatbots, specifically for mobile applications
- Knowledge of integrating live chat functionality within a bot
- Prior experience with FAQs and customer service automation
- Excellent understanding of user-friendly bot design and functionality