Finalize Automated Call Center System with ChatGPT -- 2

Job ID: 38964230

Budget: $30 – $250 USD

Working on automating a call center, utilizing OpenAI APIs, Speech-to-Text (STT), and Text-to-Speech (TTS) services. The goal is to have an automated system that calls customers, offers services, and engages in conversation to address customer inquiries effectively.

The project is already partially developed:

The system is built using Issabel and Asterisk.
The call center module in Issabel is set up and functional.
OpenAI APIs have been integrated for dynamic conversational responses.

Current Issue:
The project needs to be finalized. Specifically, we need the call center module to handle the following:

Import large .csv files containing 1,000-5,000 phone numbers.
Automatically call customers listed in the .csv file.
Offer services and respond to their questions dynamically using OpenAI API.


We are seeking a freelancer who can complete this project efficiently, ensuring the system is capable of:

Handling high-volume call operations without errors.
Maintaining seamless integration between Issabel, Asterisk, and OpenAI APIs.
Providing clear documentation and support after completion.
Skills Required:

Experience with Issabel, Asterisk, and telephony systems.
Proficiency in Python and working with OpenAI APIs.
Knowledge of STT/TTS integration.
Ability to work with large .csv datasets and optimize for performance
Related categories: Python Software Architecture Asterisk PBX