Cloud support engineer
Budget: $250 – $750 USD
Duties:
installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Client locations.
In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals.
Evaluates alternative approaches and presents recommendations to teams and unit leadership.
Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within the established environment.
Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Client sites.
Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities.
May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
Acts as a liaison to Client departments and vendors to adequately support the divisions computing systems.
Interfaces routinely with colleagues who may be located at any of the Client practices to perform job responsibilities requiring virtual collaboration and partnership.
ServiceNow/Apigee/GCP/Cloud
cloud technology: serverless, cloud function, VPC connector, Cloud scheduler, GKE, Anthos
API management and proxies creation
Scripting: Python , Terraform Enterprise . ADO pipelines, CI/CD
Experience- 3-4 Years
Timings- 2-3 hours/weekdays
Work Type- Support Work
installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Client locations.
In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals.
Evaluates alternative approaches and presents recommendations to teams and unit leadership.
Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within the established environment.
Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Client sites.
Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities.
May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
Acts as a liaison to Client departments and vendors to adequately support the divisions computing systems.
Interfaces routinely with colleagues who may be located at any of the Client practices to perform job responsibilities requiring virtual collaboration and partnership.
ServiceNow/Apigee/GCP/Cloud
cloud technology: serverless, cloud function, VPC connector, Cloud scheduler, GKE, Anthos
API management and proxies creation
Scripting: Python , Terraform Enterprise . ADO pipelines, CI/CD
Experience- 3-4 Years
Timings- 2-3 hours/weekdays
Work Type- Support Work