AI Chatbot for Facebook Messenger E-commerce
Budget: £250 – £750 GBP
Hi,
We are looking to integrate an AI chatbot into our business facebook messenger. It needs to be able to respond to customer queries by pulling information from our online store. For example, if a customer asked "What iPhone 12 do you have in?" or "how much do you charge for an iPhone 13 screen", the chatbot would provide a list of relevant product titles and prices from our online store. The chatbot should be able to recognise spelling and grammatical errors like "du u have any 12 in?".
Customers will also message us with how much we'll buy items for, opening hours, location, phone number etc. and problems that they have, so it needs to handle these types of queries as well.
We'd like the chatbot to be able to give responses such as:
Hi, we have these iPhone 12s currently in stock:
iPhone 12 128GB Unlocked Black (C) M23227 (£225.00)
iPhone 12 128GB Unlocked Blue (C) M23398 (£195.00)
iPhone 12 64GB Unlocked Black (A) M22907 (£265.00)
iPhone 12 64GB Unlocked Black (A) M22986 (£265.00)
and also potentially a link to checkout online and if a customer further queries the product, such as "what condition is it in", then tell them about our condition criteria and explain that the (a) is the condition in the product title.
or
An iPhone 12 battery replacement is £50.
We use shopify for our products and have our api keys. We have our chatgpt api key. We have lightsail to host this if needed but not set up.
We are looking to integrate an AI chatbot into our business facebook messenger. It needs to be able to respond to customer queries by pulling information from our online store. For example, if a customer asked "What iPhone 12 do you have in?" or "how much do you charge for an iPhone 13 screen", the chatbot would provide a list of relevant product titles and prices from our online store. The chatbot should be able to recognise spelling and grammatical errors like "du u have any 12 in?".
Customers will also message us with how much we'll buy items for, opening hours, location, phone number etc. and problems that they have, so it needs to handle these types of queries as well.
We'd like the chatbot to be able to give responses such as:
Hi, we have these iPhone 12s currently in stock:
iPhone 12 128GB Unlocked Black (C) M23227 (£225.00)
iPhone 12 128GB Unlocked Blue (C) M23398 (£195.00)
iPhone 12 64GB Unlocked Black (A) M22907 (£265.00)
iPhone 12 64GB Unlocked Black (A) M22986 (£265.00)
and also potentially a link to checkout online and if a customer further queries the product, such as "what condition is it in", then tell them about our condition criteria and explain that the (a) is the condition in the product title.
or
An iPhone 12 battery replacement is £50.
We use shopify for our products and have our api keys. We have our chatgpt api key. We have lightsail to host this if needed but not set up.