Remote Residential Property Manager
Budget: £250 – £750 GBP
Online Property Manager – Holiday Homes (Remote)
You will take day-to-day responsibility for managing 6–15 holiday homes remotely, ensuring a smooth experience for guests and owners alike. Most booking and payment processes are already automated, allowing you to focus on the two most critical areas of the role:
• Guest communication – Respond promptly to guest emails, messages, and occasional calls before, during, and after stays. Log all interactions, resolve standard issues independently, and escalate anything requiring owner input.
• Maintenance & housekeeping coordination – Arrange cleaners, maintenance providers, and emergency contractors as needed. Schedule works between bookings, follow up through to completion, and keep both guests and owners informed at every stage.
We work with standard cloud-based tools including Google Workspace, Slack, and a property-management platform similar to Guesty / Hostaway / Lodgify, so you should be comfortable onboarding quickly and working independently.
Clear written English and a calm, professional phone manner are essential. Time zone is flexible, provided guest messages are acknowledged promptly and daily updates are delivered before my morning (US Eastern).
Key Deliverables
A live guest communication log shared via Google Sheets.
A weekly property & maintenance report outlining completed tasks, open issues, costs, and next steps.
Immediate escalation of urgent or emergency issues (e.g. access problems, utilities, safety concerns).
If you have proven remote experience managing holiday or short-term rental properties and can start within the week, I’d be keen to speak with you.
You will take day-to-day responsibility for managing 6–15 holiday homes remotely, ensuring a smooth experience for guests and owners alike. Most booking and payment processes are already automated, allowing you to focus on the two most critical areas of the role:
• Guest communication – Respond promptly to guest emails, messages, and occasional calls before, during, and after stays. Log all interactions, resolve standard issues independently, and escalate anything requiring owner input.
• Maintenance & housekeeping coordination – Arrange cleaners, maintenance providers, and emergency contractors as needed. Schedule works between bookings, follow up through to completion, and keep both guests and owners informed at every stage.
We work with standard cloud-based tools including Google Workspace, Slack, and a property-management platform similar to Guesty / Hostaway / Lodgify, so you should be comfortable onboarding quickly and working independently.
Clear written English and a calm, professional phone manner are essential. Time zone is flexible, provided guest messages are acknowledged promptly and daily updates are delivered before my morning (US Eastern).
Key Deliverables
A live guest communication log shared via Google Sheets.
A weekly property & maintenance report outlining completed tasks, open issues, costs, and next steps.
Immediate escalation of urgent or emergency issues (e.g. access problems, utilities, safety concerns).
If you have proven remote experience managing holiday or short-term rental properties and can start within the week, I’d be keen to speak with you.