Property Manager (Remote)
Budget: $1,600 – $3,200 USD
About the Role
We are seeking a highly organized, detail-oriented, and customer-focused Online Property Manager to oversee the daily operations of residential rental properties. This is a fully remote position that requires exceptional communication skills, strong judgment, and a proactive approach to supporting tenants and coordinating property-related tasks.
Key Responsibilities
Tenant Communication & Support
- Serve as the primary point of contact for tenants via email, phone, and messaging platforms
- Respond promptly to inquiries, maintenance requests, and general concerns
- Provide clear information about property policies, rental agreements, and processes
Maintenance Coordination
- Receive, document, and assign maintenance requests to approved vendors
- Follow up to ensure timely completion of repairs and services
- Maintain accurate logs of maintenance activities, vendor communications, and expenses
Property Operations
- Manage move-in and move-out processes, including inspections, checklists, and documentation
- Ensure compliance with lease terms, rental policies, and operational procedures
- Update property listings and availability information when needed
Administrative & Reporting Tasks
- Organize tenant records, lease agreements, and communication logs
- Prepare weekly or monthly reports on occupancy, tenant issues, and operational updates
- Coordinate with internal teams (finance, HR, recruitment, etc.) as required
Financial Oversight (Light Administrative Work)
- Assist with sending rent reminders and tracking payments
- Escalate late payment issues to the accounting team
- Manage documentation related to property expenses and basic bookkeeping
Qualifications
Required
- Previous experience in property management, real estate support, customer service, or a similar administrative role
- Excellent written and verbal communication skills
- Strong organizational skills and the ability to manage multiple tasks at once
- Ability to work independently with minimal supervision
- Proficiency in Excel/Google Sheets and cloud-based management tools
- Reliable internet connection and a quiet workspace
Soft Skills
- Strong problem-solving mindset
- High attention to detail
- Professional, friendly, and clear communication style
- Ability to stay calm and focused under pressure
- Strong accountability and time management
Additional Requirement (Mandatory)
- Candidates must have an active Airbnb account (as a guest) to ensure familiarity with the platform’s interface and communication style.
Work Conditions
- Employment Type: Full-time (Remote)
- Schedule: Ability to work U.S. or U.K. shifts depending on the assigned property portfolio
- Equipment: Must have a laptop/desktop and stable internet connection
Compensation
- Full-time: Starting from $3,200 per month (8 hours/day, 5 days/week)
- Part-time: Starting from $1,600 per month (4 hours/day, 5 days/week)
Please fill this form https://docs.google.com/forms/d/1joOUvAcbQdXjJS9eEV3IfdpaVJoz_C4F95QmvYw7n_4/preview
We are seeking a highly organized, detail-oriented, and customer-focused Online Property Manager to oversee the daily operations of residential rental properties. This is a fully remote position that requires exceptional communication skills, strong judgment, and a proactive approach to supporting tenants and coordinating property-related tasks.
Key Responsibilities
Tenant Communication & Support
- Serve as the primary point of contact for tenants via email, phone, and messaging platforms
- Respond promptly to inquiries, maintenance requests, and general concerns
- Provide clear information about property policies, rental agreements, and processes
Maintenance Coordination
- Receive, document, and assign maintenance requests to approved vendors
- Follow up to ensure timely completion of repairs and services
- Maintain accurate logs of maintenance activities, vendor communications, and expenses
Property Operations
- Manage move-in and move-out processes, including inspections, checklists, and documentation
- Ensure compliance with lease terms, rental policies, and operational procedures
- Update property listings and availability information when needed
Administrative & Reporting Tasks
- Organize tenant records, lease agreements, and communication logs
- Prepare weekly or monthly reports on occupancy, tenant issues, and operational updates
- Coordinate with internal teams (finance, HR, recruitment, etc.) as required
Financial Oversight (Light Administrative Work)
- Assist with sending rent reminders and tracking payments
- Escalate late payment issues to the accounting team
- Manage documentation related to property expenses and basic bookkeeping
Qualifications
Required
- Previous experience in property management, real estate support, customer service, or a similar administrative role
- Excellent written and verbal communication skills
- Strong organizational skills and the ability to manage multiple tasks at once
- Ability to work independently with minimal supervision
- Proficiency in Excel/Google Sheets and cloud-based management tools
- Reliable internet connection and a quiet workspace
Soft Skills
- Strong problem-solving mindset
- High attention to detail
- Professional, friendly, and clear communication style
- Ability to stay calm and focused under pressure
- Strong accountability and time management
Additional Requirement (Mandatory)
- Candidates must have an active Airbnb account (as a guest) to ensure familiarity with the platform’s interface and communication style.
Work Conditions
- Employment Type: Full-time (Remote)
- Schedule: Ability to work U.S. or U.K. shifts depending on the assigned property portfolio
- Equipment: Must have a laptop/desktop and stable internet connection
Compensation
- Full-time: Starting from $3,200 per month (8 hours/day, 5 days/week)
- Part-time: Starting from $1,600 per month (4 hours/day, 5 days/week)
Please fill this form https://docs.google.com/forms/d/1joOUvAcbQdXjJS9eEV3IfdpaVJoz_C4F95QmvYw7n_4/preview