OTA OTA Performance Specialist for Hotel room sales

Job ID: 39362523

Budget: $2 – $8 AUD

Project Description:

We are seeking an experienced and results-driven OTA (Online Travel Agent) performance specialist to support and manage online room sales for Hotel in Kuala Lumpur, a fully serviced suite property in the heart of the KLCC district.

The role is to assist in the day-to-day management, optimization, and expansion of our OTA presence through Sirvoy (PMS) and SiteMinder (channel manager).

This is not a setup job — the property is fully listed across major OTAs (Booking.com, Agoda, Expedia, etc.). We have corrected and rebuilt all metadata, descriptions, policies, and mapping. Now, we need someone to own and grow the commercial strategy.



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Responsibilities:

Manage and optimize OTA listings (Booking.com, Agoda, Expedia, etc.)

Monitor and adjust rate plans, pricing strategies, and inventory allocations in SiteMinder

Create and launch promotions: Early Bird, Last-Minute, Mobile-Only, and Secret Deals

Ensure OTA parity, competitive pricing, and consistent room descriptions

Track OTA performance (visibility, conversion, cancellations) and report insights weekly

Suggest and implement upgrades to room names, photo sets, and descriptions to boost sales

Identify opportunities for better ranking (Genius, Agoda Preferred, etc.)

Coordinate with hotel team to manage blackout dates, special events, and direct booking strategy

Regularly audit Sirvoy–SiteMinder sync and OTA content for drift or mismatches

Advise on paid visibility campaigns (Booking.com CPC, Agoda Ads) as needed