Scheduler Needed (NEW TO FREELANCER)

Hello Good Day
We are currently looking for an Intake and Scheduling Coordinator to join our team!

Responsibilities include:

Provide outstanding customer service to all of our patients
Educate potential patients about evaluation appointment, treatment process and insurance process
Patient registration, appointment scheduling and handling of all intake calls for over 70 clinics across the US
Conduct outgoing patient referral calls for over 70 clinics across the US
Distribute incoming corporate calls appropriately
Identify potential conflicts or other trends with the schedule for each clinic location
Review cost share amounts for treatment when scheduling
Complete financial agreements
Upload documents to patient files


Requirements:

1 – 2 years customer service experience
1 – 2 years experience with computer software
Exceptional communication and human relations skills in working with people from different backgrounds
Energetic and enthusiastic personality is a MUST
Ability to learn new things quickly and apply them in a fast paced, ever-evolving environment
Professional image in appearance, words and actions
Detail-oriented with the ability to multi-task