Spiritual Healing Ops Manager

Job ID: 40062289

Budget: $25 – $50 USD

Keeping my spiritual-healing practice running smoothly now demands structured coordination of people, clear reporting, and well-defined procedures. I need day-to-day staff coordination and management handled end-to-end, from setting rosters and monitoring performance to guiding team meetings and resolving scheduling conflicts. Alongside that, I expect concise weekly and monthly reports that track attendance, revenue, and any operational bottlenecks, plus the creation and ongoing refinement of written policies and procedures so the business can scale without chaos.

POSITION SUMMARY

In Grace Yoga Therapy is seeking a detail-oriented, proactive, and spiritually grounded Operations Manager to support the Founder in overseeing daily business functions. This role is essential to the smooth execution of staff coordination, client care, service delivery, internal systems, and performance tracking. The ideal candidate will be aligned with the heart of the business – rooted in womb wellness, trauma-informed care, and holistic healing – while also possessing excellent organizational and administrative skills.

CORE RESPONSIBILITIES

RESPONSIBILITIES:

1.. Staff & Culture Management

Supervise and support team members, practitioners, and interns

Enforce a positive, professional employee culture with warmth and clear boundaries

Run weekly or bi-weekly staff meetings and provide summary notes

Address lateness, misalignment, or conduct issues with accountability and clarity

Create and distribute daily/weekly task lists and hold staff accountable

2.. Reports & Metrics

Generate weekly and monthly operations reports including:

Client attendance

Service fulfillment

Team performance

Revenue and expense tracking in coordination with the finance team

Prepare dashboards or summary documents for review by the Founder

3. Operations & Administration

Maintain internal SOPs, workflows, and documentation of service protocols

Coordinate logistics for events, retreats, workshops, and training programs


4. Inventory & Shop Management


Order products weekly or monthly as needed

Identify low-performing items or emerging customer needs

5. Customer Experience

Handle client feedback and resolve small issues before they escalate

QUALIFICATIONS:

At least 3+ years managing a team, running operations, or leading within a wellness space

Skilled in operations systems, scheduling tools, POS platforms, and basic reporting

Comfortable working in a spiritually diverse environment (e.g., womb healing, Reiki, ceremony)

Strong written and verbal communication skills

Proven ability to identify trends, spot internal issues, and offer practical solutions

Deeply accountable, consistent, and a proactive communicator

Honesty, maturity, and alignment with sacred feminine leadership

VALUES ALIGNMENT:

You must:

Have a genuine care and commitment to the healing of Black women and women of color

Encompass the In Grace Yoga Therapy values: professionalism, honesty, warmth, integrity, and attentiveness

Be spiritually open and grounded in sacred, womb-centered work

Enjoy working in a team where communication, sacred timing, and reverence matter

IDEAL CANDIDATE

Strong background in operations, executive assistance, or administrative leadership

Familiar with wellness, birth work, or trauma-informed practices (or open to learning)

Highly organized and systems-oriented

Excellent communication and leadership skills

Capable of working independently and managing multiple moving parts

Emotionally intelligent and grounded in heart-led work

BONUS QUALITIES

Experience in wellness, doula work, or spiritual entrepreneurship

A deep respect for Black women’s healing and ancestral practices

Project management certification or strong coordination experience

Ability to think ahead, stay calm in urgency, and move with clarity

Who Should Apply

You are organized and detail-oriented, with experience managing multiple moving parts

You love creating systems, checklists, and workflows that keep things running smoothly

You have experience with platforms like Notion, Gusto, Acuity, Google Drive, and Slack

You are emotionally intelligent and can hold space for a trauma-informed, heart-centered team

You’re a self-starter who can work independently and take initiative without being micromanaged

You enjoy being behind the scenes and making sure others have what they need to shine

You respect spiritual and wellness-based businesses, and you value integrity and professionalism

You can balance both sacred work and strategic operations

WHO SHOULD NOT APPLY

You struggle with time management, follow-through, or staying organized

You need constant supervision or aren't comfortable managing yourself or others

You’re resistant to structure, scheduling tools, or documentation systems

You don’t thrive in fast-paced, ever-evolving environments

You’re only looking for a quick job or “side hustle” with no passion for wellness work

You’re uncomfortable supporting a Black woman-led, spiritually rooted organization

You dislike communication, feedback, or team collaboration

Solid general management experience is essential; familiarity with wellness or healing environments is welcome but not mandatory. A strategic, goal-oriented leadership style will fit best here—you will set measurable objectives, anticipate growth challenges, and steer the team toward them rather than micromanage every detail.

Deliverables
• Staff roster and performance framework in place within the first 30 days
• First KPI-focused operational report delivered at the end of week two, then weekly thereafter
• Draft operations manual covering all core processes completed within six weeks

If you thrive on turning vision into organized, measurable action, let’s talk about timelines and your approach.