Shiftcare Setup & Migration VA

I need a reliable virtual assistant who already understands the NDIS environment to get my client’s brand-new Shiftcare software platform operational from the ground up. Your first priority will be configuring the software so it matches our current service workflows, participant plans, staff rosters and billing rules.

Once the framework is in place, you will take the scattered Excel spreadsheets we currently rely on and migrate every relevant record—participants, support workers, schedules, funding allocations—into Shiftcare. The spreadsheet formats differ from file to file, so I will lean on you to normalise the columns and create a repeatable template before import. Accuracy is critical; any mismatched funding codes or roster times will cause downstream billing issues.

After setup and data migration, you’ll round the project off by handing over easy-to-follow user guidance: a short “how-to” video or step-by-step cheat sheet plus a live walkthrough with our Sydney office team so they feel confident navigating rosters, logging progress notes and running standard NDIS reports.

Key deliverables
• Shiftcare fully configured to our service model
• All historical Excel data cleaned, templated and imported error-free
• Simple training resources and one live Zoom session for staff

Please be comfortable working in AEST business hours for quick questions and screen-shares. Let me know your recent Shiftcare or comparable NDIS-platform experience and confirm your hourly rate.