Refined CMS Intranet Enhancement
Budget: €12 – €18 EUR
I already run an intranet that sits on Jira + Refined CMS with Confluence behind it, but the current setup feels scattered. I want to tighten it up so employees can quickly locate the right documents in Confluence and raise service-related tickets from the very same Refined pages without jumping between tools.
The core goal is document management and service management. For the document side, I need a clean structure that lets people view Confluence pages inside Refined, with clear permissions and a search experience that actually surfaces the latest version of each file or page. On the service side, the intranet must present intuitive ticket-creation screens and service-request forms, then feed those straight into Jira Service Management so we can track and report on them end-to-end.
If you know Refined for Jira, Confluence, and Jira Service Management inside out, I’d love to see how you would:
• Reshape the navigation and theme so documents and ticket portals sit naturally together.
• Configure Confluence integration to make “view in place” the default, respecting existing space/page permissions.
• Build or refine ticket creation and service request forms, mapping fields to the right Jira project and queues.
I’m looking for practical suggestions, hands-on configuration, and a short hand-off guide so my team can maintain the setup once you’re done.
The core goal is document management and service management. For the document side, I need a clean structure that lets people view Confluence pages inside Refined, with clear permissions and a search experience that actually surfaces the latest version of each file or page. On the service side, the intranet must present intuitive ticket-creation screens and service-request forms, then feed those straight into Jira Service Management so we can track and report on them end-to-end.
If you know Refined for Jira, Confluence, and Jira Service Management inside out, I’d love to see how you would:
• Reshape the navigation and theme so documents and ticket portals sit naturally together.
• Configure Confluence integration to make “view in place” the default, respecting existing space/page permissions.
• Build or refine ticket creation and service request forms, mapping fields to the right Jira project and queues.
I’m looking for practical suggestions, hands-on configuration, and a short hand-off guide so my team can maintain the setup once you’re done.