ELECTRICAL SERVICE DISPATCHER - FULL TIME JOB

JPRO is the highest performing national contractor company focused on giving electrical solutions. Our principles are Mutuality, Efficiency, Responsibility, Quality and Freedom. We have the customer centricity philosophy, our clients are our main priority.



Duties

This person will be responsible for:
- Quality assurance of service calls
- Dispatch the technicians to the job site
- Allocating resources
- Following up completion confirmation with customers and seeking customer feedback
- Maintaining customer facing dashboards
- Invoicing
- Ad hoc Admin tasks
- Data Entry
- Reporting and business analysis
Requirements

Bachelor Degree in administration or engineering

• 1+ years of work experience in a similar role
• Proficient with Microsoft Office
• Excellent problem-solving abilities
• Excellent communication skills, both verbal and written
• Outstanding people skills
• Strong data entry skills and attention to details
• Exceptional analytical thinking, problem-solving, and organizational skills
• Able to prioritize work, delegate, and meet deadlines
• Must have high speed internet connection
• Must have computer and telephone headset or desktop phone (service is provided)

MONDAY TO FRIDAY de 8:00am a 5:00pm EST
SATURDAYS de 8:00am a 1:00pm

TIME ZONE NEEDS TO FIT WITH USA TIME ZONES