Corporate Service Management Consultancy

Job ID: 32945993

Budget: $750 – $1,500 USD

Current state assessment of the current CSM/ITSM tools and processes
Develop the 'to be' processes in line with ITIL for the organization
Assistance in selection of the best fit solution - examples could be BMC, Service Now, etc.
Implementation roadmap - including enterprise architecture, HLD/LLD, business cases