Ecommerce Operations for homeware, lifestyle products and artwork (sourcing, logistics, customer service) - Launch

Job ID: 34462260

Budget: £750 – £1,500 GBP

I'm a new artist and designer. I'm launching homeware, lifestyle products and artwork (print). My business model is drop ship. I need a freelancer to help with the operations of eCommerce.

BUSINESS BACKGROUND

Selling: I will sell on my own website (Shopify site to be launched), potentially on the marketplace (Etsy, Trouva etc).

Customers: Niche market. Customers are primarily in the UK and EU.

Products:
Lifestyle products: Yoga mat, etc
Homeware: kitchenware, apron, cushions, etc
Artwork: Prints of my artwork as wall art; Greeting Cards etc

I’m based in Somerset, U.K.

FREELANCER RESPONSIBILITIES

Manage operations for the business launch (Phase 1). If our collaboration is successful we'll have the opportunity for ongoing running of my e-commerce operations (Phase 2)

Sourcing: find dropship/print-on-demand suppliers
Logistics: place orders, communications etc
Order management
Customer service
And other operational tasks (tbc)

The immediate sourcing need is finding suppliers for yoga mats and aprons, potentially dinnerware.

REQUIREMENTS FOR FREELANCER

Responsible, reliable
Experience in eCommerce operations (sourcing, logistics, quality control, customer service)
Detail oriented
Self-directed
Act with integrity
Easy-going, collaborative
Good relationship/communication skills

We can discuss if this is an hourly rate or a fixed rate.
Related categories: Product Sourcing eCommerce