scorecard and KPI's PowerPoint
Budget: $30 – $250 USD
have case study for job offer i need someone to help me on things
1. Based on the attached, you must create score cards for all agents.
2. Based on the score card, you must create action plan & PIP to enhance missing KPIs ( CSAT, AHT, FRT).
3. You can create the plan in a way that best reflects their skills as supervisor and style of thinking.
1. Based on the attached, you must create score cards for all agents.
2. Based on the score card, you must create action plan & PIP to enhance missing KPIs ( CSAT, AHT, FRT).
3. You can create the plan in a way that best reflects their skills as supervisor and style of thinking.