Power Bi Reporting Creation

Job ID: 39729705

Budget: $1,500 – $3,000 AUD

I need a skilled freelancer to create and modernize several client reports across various platforms.
Datasource: ConnectWise, N-able, Smileback and Veeam (Data injection and foundation already setup)

Scope of Work:
- Veeam Reporting
- Internal consolidated backup status report.
- Monthly customer-facing backup summary report.

- Patch Management (via N-Able)
- Monthly reporting on server patch compliance (internal and customer-facing).

- Customer Service Desk (ConnectWise)
- Modernization and enhancements of existing reports.
- Updated visuals, improved statistics, and additional charts/tables.

- Infrastructure Reporting (N-Able)
- Summary reports on server status and customer environments.

- Dashboards (ConnectWise & N-Able)
- Live dashboards for service desk metrics (tickets, breaches, customer waits).
- Client-level dashboards (servers, OS, warranty, utilization trends).
- Contract Agreement (Displaying purchased amount and how much used, etc).

Ideal Skills and Experience:
- Proficiency in ConnectWise, N-able, Veeam, and Smileback.
- Strong reporting and dashboard creation skills.
- Ability to modernize existing reports with updated visuals and improved statistics.
- Detail-oriented with a focus on accuracy and clarity.
- Experience in IT service management reporting is a plus.