Power Apps & SharePoint Ticket System

Title:

Build Power Apps Ticket Management System with SharePoint Integration

Description:

I’m looking for a Power Platform expert to build a Ticket Management System using Power Apps and SharePoint Online.

Requirements:

A Canvas App built in Power Apps to:

Allow users to submit new tickets

View a list of their own submitted tickets

View ticket status, priority, and description

Option for admins to view and manage all tickets

Assign tickets to other users

Update ticket statuses (e.g. New, In Progress, Resolved, Closed)

Backend using a SharePoint List, with the following columns:

Title (Text)

Description (Multiline text)

Status (Choice: New, In Progress, Resolved, Closed)

Priority (Choice: Low, Medium, High)

Requestor (Person/Group – auto-filled)

AssignedTo (Person/Group – optional)

Created (Date/time – auto)
Optional Features (Include as Separate Pricing or Timeline):

Email notifications (Power Automate) on ticket creation or status change

SLA deadline tracking

Multilingual support (Arabic/English)

Attachment support

Role-based access (end users vs admins)
Deliverables:

Power Apps .msapp file

SharePoint list configuration (fields and permissions)

Optional: Power Automate flow(s) for email alerts

Short user documentation (optional)

Timeline:

Ideally completed within 5–10 business days.

Skills Required:

Microsoft Power Apps

SharePoint Online

Power Automate (optional)

Office 365 Integration