Recover Lost Prestashop Admin Access
Budget: €2 – €6 EUR
My laptop was recently stolen and, with it, every saved credential for my Prestashop store. I can still log in to the hosting control panel, but I no longer have a working back-office account for Prestashop itself. At the moment I’m not sure whether a full site backup exists; I’m preparing to speak with the host to confirm that.
Here’s what I need:
• Regain entry to the Prestashop admin—either by resetting the existing account, creating a new super-admin directly in the database, or any other proven method you recommend.
• Verify that the store’s files and database have not been altered or compromised during the downtime.
• Provide a short, clear set of steps I can keep offline so I’m never locked out again (e.g., how to change passwords via phpMyAdmin, enable two-factor, create emergency accounts).
Access you will have: cPanel (or equivalent) with phpMyAdmin, FTP/SFTP, and file manager. I can supply any additional server credentials you need once we start.
Success is straightforward: I can sign into Prestashop back-office with full privileges, the storefront functions normally, and I have your written instructions for future recovery.
If this is something you handle routinely, please let me know your estimated turnaround.
Here’s what I need:
• Regain entry to the Prestashop admin—either by resetting the existing account, creating a new super-admin directly in the database, or any other proven method you recommend.
• Verify that the store’s files and database have not been altered or compromised during the downtime.
• Provide a short, clear set of steps I can keep offline so I’m never locked out again (e.g., how to change passwords via phpMyAdmin, enable two-factor, create emergency accounts).
Access you will have: cPanel (or equivalent) with phpMyAdmin, FTP/SFTP, and file manager. I can supply any additional server credentials you need once we start.
Success is straightforward: I can sign into Prestashop back-office with full privileges, the storefront functions normally, and I have your written instructions for future recovery.
If this is something you handle routinely, please let me know your estimated turnaround.
Related categories:
PHP
eCommerce
Prestashop
MySQL
Web Hosting
phpMyAdmin
Web Development
Security
Database Management
cPanel