upgrade a whatsapp customer service tool with multi attendant

Job ID: 31844293

Budget: $250 – $750 USD

We are searching for someone who can improove our whatsapp platform for customer service (waziper). We would like to develop a function or a module inside our tool that
1) a session that can organize our team members (attendants) in groups and sectors
2) and then, our chatbot understands our customer's demand and automatically directs them to the respective sector attendant, like zendesk, freshdesk, etc...

Some other features that our tool already has: chatbot, bulk message, auto responder , contact extractor from groups and works in cloud (Digital ocean server).

write mostly on: php, codeigniter, javascript, node.js, python

see more in:
https://waziper.com/ (WhatsApp marketing software)
https://zapnanuvem.com/ (landing page)
https://app.zapnanuvem.com (web app)
Related categories: PHP JavaScript Python Codeigniter MySQL