Woocommerce Download Issue Resolution

Job ID: 37575996

Budget: $10 – $30 USD

I'm in need of assistance with my Woocommerce digital product. After a customer makes a purchase, they are unable to download the product. Confusingly, there is no error message - the download simply doesn't start when they click the link. In essence, we're dealing with a non-responsive download link that needs to be fixed. This was working before.

Ideal freelancers for this project should have:
- Extensive experience handling Woocommerce digital products
- Strong troubleshooting skills, particularly for non-starting downloads
- Proven track record of resolving similar issues

In order to filter out bids pls write your understanding of the problem and a general proposed solution.
ALL ACCESS TO PLATFORM WILL BE THROUGH SHARED SCREEN.

This woocommerce site was working well until a few updates ago.

Now the digital product is not working.

In this video https://www.youtube.com/watch?v=HT8eQR2Mgl8 you can see the browser console as I click on the download button (which worked previously).

1. I will be available today to share my screen today after 2 PM Bogota time. (-5GMT)
2. Pls reply showing you have some understanding of the problem.
Related categories: PHP WordPress WooCommerce