WhatsApp eSIM Sales Chatbot

Job ID: 39343702

Budget: €6 – €12 EUR

I'm looking for a skilled developer to create a fully automated WhatsApp chatbot to sell eSIMs. The chatbot should integrate credit/debit card payments and utilize natural language processing for user interaction.

Key Features:
- Product Catalog: Display available eSIM products
- Order Tracking: Update customers on their order status
- Customer Support: Handle inquiries and provide assistance

Ideal Skills and Experience:
- Experience with WhatsApp API
- Proficiency in chatbot development
- Knowledge of payment integration, especially credit/debit cards
- Strong NLP capabilities

Overview:
We are an eSIM provider with fully functional APIs for eSIM provisioning. We’re looking for a skilled Freelancer to help us build a fully automated WhatsApp chatbot that lets users purchase and receive an eSIM directly via WhatsApp.

This tool is for travelers and digital nomads who want to get mobile data quickly and easily. The chatbot will handle plan selection, payments, and delivery of the eSIM QR code, with human support only if needed.

Example Chat Experience:
User: Hi, I need data for Europe.
Bot: Amazing! For how many GBs?
1. 1GB (7 days)
2. 3GB (15 days)
3. 5GB (30 days)
4. 10GB (30 days)
5. Unlimited (30 days)
(User selects option)
Bot: Great! Please tap below to complete your payment
(After payment is confirmed)
Bot: Here’s your eSIM QR code. Scan it to install your data plan. Safe travels!

What We Provide:
Our eSIM API, including documentation and endpoints for:
Checking plan availability
Creating eSIMs
Retrieving activation info & QR code
WhatsApp Business Account access (or we can create one with your guidance)
Ready to set up payment links (e.g., Stripe, PayPal, or WhatsApp Pay)

What You Will Build:
WhatsApp chatbot (via Twilio, WATI, 360dialog, or WhatsApp Cloud API)
Automated conversation flow:
Greeting
Destination + data plan selection
Payment integration
API call to generate and send eSIM QR code
Ability to send interactive menus and media (QR code image)
Option to escalate to human support when needed
Error handling and session management

Ideal Skills:
Experience with WhatsApp Business API and chatbots
Experience with Twilio, WATI, 360dialog, or WhatsApp Cloud API
Strong API integration skills (RESTful APIs)
Understanding of payment integrations (Stripe/PayPal/etc.)
Ability to build clean, reliable, and user-friendly chatbot flows
Bonus: Experience with travelers or eSIM services

Deliverables:
Working WhatsApp chatbot with full eSIM purchase flow
Integration with our eSIM API and payment processor
Clear instructions on how to operate and maintain the chatbot
(Optional) Ongoing support or handover session


Looking forward to your bids!