WhatsApp Marketing Platform (Web & Mobile) Development Project

1. General Features
SaaS Structure: Multi-user support, customized control panel per user.
Modern Interface: Clean, user-friendly and mobile-friendly interface.
Per Message Charge: A system of charging per message sent. Users are charged according to the campaign type and sending volume.

2. WhatsApp Marketing Tools
Bulk Message Sending: Sending messages to multiple people with a single click.
Uploading Contacts: Uploading numbers in bulk via Excel/CSV file.
Message Scheduling: Automatic sending of messages at a specific date and time.
Multimedia Messages: Sending messages that support images, videos, documents and other media files.

3. Chatbot Features
Auto Responder: Automatic sending of predefined responses to incoming messages.
Smart Chatbot: Customizable message flows based on user behavior.
Keyword Detection: Sending messages specific to specific keywords.
Reporting and Analysis: Analysis panel to track chatbot performance.

4. Campaign Management
Pricing by Campaign Types: Special pricing for different campaign types (e.g. bulk message, special media delivery).
Status Tracking: Monitoring whether the delivery is successful, unsuccessful or pending.
Feedback Analysis: Analyze user reactions to delivery.

5. Instant Message and Tagging Features
Instant Messages: Saving frequently used messages and quickly accessing them with the “/” command.
User Tagging: Assigning labels to users’ messages.
For example, labels such as “VIP Customer”, “Pending”, “Completed”.
Listing by Labels: Displaying and filtering customer groups based on labels.

6. Integrations
WhatsApp API Integration: Integration of official WhatsApp API or third-party APIs.
CRM Integration: Automatically transfer user information to a CRM system.
Webhook Support: Data transmission and integration to external applications.

7. Security and Performance
User Verification: Support for two-step verification and OTP.
Data Encryption: End-to-end encryption to ensure the security of user and message data.
High Performance Server: Optimized infrastructure to provide service to multiple users simultaneously.

8. Management Panel
Message Sending and Pricing Management: Ability to track users' message sending history and payment status.
Log Tracking: Keeping records of all activities and transactions.
User Statistics: Active users, campaigns and performance reports.

9. Additional Features
Multi-Language Support: Interface options in different languages.
Mobile Compatibility: Designed to work seamlessly on both web and mobile devices.
E-mail Notifications: Notifications regarding campaign status and account activities.