Webex BOT for Connectwise Help Desk

I'm looking for a Webex BOT that my customer can use in the Webex App to create a help desk ticket in Connectwise Manage. The BOT should perform the following tasks:
- Create new help desk tickets
- Update existing tickets
- Check ticket status

The authentication method for the Webex BOT is still undecided, so I would appreciate your advice on the most suitable option.

When creating a new help desk ticket, the BOT should capture the following information:
- User details
- Issue description
- Priority level
The BOT should also be able to capture user details from the Webex account that is currently logged in.

Ideal Skills and Experience:
- Proven experience in developing Webex BOTs
- Familiarity with Connectwise Manage
- Knowledge of different authentication methods and their implementations
- Ability to capture and process user data from Webex

Please reach out if you can assist with this project.