Virtual Assistant for Shopify Customer Support -- 9.20
Budget: $30 – $250 USD
Responsibilities:
Manage and reply to customer emails daily (order status, returns, shipping updates, product questions).
Provide friendly and professional communication while following brand guidelines.
Investigate and resolve common issues (e.g., wrong tracking numbers, late shipments, refunds).
Escalate complex cases to management when necessary.
Keep records of customer interactions for follow-up.
time: one week, from 2025.9.19
Manage and reply to customer emails daily (order status, returns, shipping updates, product questions).
Provide friendly and professional communication while following brand guidelines.
Investigate and resolve common issues (e.g., wrong tracking numbers, late shipments, refunds).
Escalate complex cases to management when necessary.
Keep records of customer interactions for follow-up.
time: one week, from 2025.9.19