Vicidial AWS Cloud Setup
Budget: $750 – $1,500 AUD
We have a Vicidial Cloud instance in AWS created setup for our business.
https://aws.amazon.com/marketplace/pp/prodview-tvwxr7ezat73m
We are having problems connecting our SIP phones to the AWS Vicidial instance we need support in setting this up plus we need a soundboard created for our agents to use. We have all the recording and the layout for the soundboard..
Key Responsibilities:
- Connect Softphones AWS Vicidial instance.
- Create the soundboard based on the template provided
- Build in flexibility for future needs.
Ideal Skills and Experience:
- Extensive experience with Vicidial AWS Cloud setup.
- Knowledge in configuring systems for multi-purpose use.
- Ability to design scalable and flexible systems.
Please note that I have not yet decided on integrations with other software or tools, but potential integration with Customer Relationship Management (CRM) software and Email marketing tools should be considered. Additionally, I have not finalized the type of reports I want from the Vicidial system, but I would like it to have the capability of generating Call performance reports, Agent performance reports and Real-time monitoring.
Please include any relevant examples of your work with Vicidial Cloud in your proposal.
https://aws.amazon.com/marketplace/pp/prodview-tvwxr7ezat73m
We are having problems connecting our SIP phones to the AWS Vicidial instance we need support in setting this up plus we need a soundboard created for our agents to use. We have all the recording and the layout for the soundboard..
Key Responsibilities:
- Connect Softphones AWS Vicidial instance.
- Create the soundboard based on the template provided
- Build in flexibility for future needs.
Ideal Skills and Experience:
- Extensive experience with Vicidial AWS Cloud setup.
- Knowledge in configuring systems for multi-purpose use.
- Ability to design scalable and flexible systems.
Please note that I have not yet decided on integrations with other software or tools, but potential integration with Customer Relationship Management (CRM) software and Email marketing tools should be considered. Additionally, I have not finalized the type of reports I want from the Vicidial system, but I would like it to have the capability of generating Call performance reports, Agent performance reports and Real-time monitoring.
Please include any relevant examples of your work with Vicidial Cloud in your proposal.