Twilio developer - call waiting system
Budget: £10 – £15 GBP
We want to develop a call waiting system for Twilio we're the customer calls a number and is placed into a queue. The customer is told their position in the queue whilst they wait. They are able to opt for a call back service in which they type their number to call back on.
The staff side the phone will ring once the customer is at the beginning of the queue (staff only use a mobile phone no, software is used to answer the calls). It is important that the staff can api into information to see how many people are waiting in the queues, but we require no software to answer calls or place them into queues.
The staff side the phone will ring once the customer is at the beginning of the queue (staff only use a mobile phone no, software is used to answer the calls). It is important that the staff can api into information to see how many people are waiting in the queues, but we require no software to answer calls or place them into queues.