Set-up and Configure Redmine Support Ticketing System
Budget: ₹12,500 – ₹37,500 INR
Requirements are as follows
1. Set-up a Support Ticketing System using Redmine in windows environment.
2. A public page for user to submit issues / raise tickets without having to login.
3. Set-up rules to automatically route tickets to agents who will be registered users in the system.
4. Maintain anonimity of users with agents and vice versa.
1. Set-up a Support Ticketing System using Redmine in windows environment.
2. A public page for user to submit issues / raise tickets without having to login.
3. Set-up rules to automatically route tickets to agents who will be registered users in the system.
4. Maintain anonimity of users with agents and vice versa.