SaaS Chatbot for Social Media Integration
Budget: $30 – $250 USD
I'm looking for a ready-made, robust SaaS-based chatbot that can integrate with WhatsApp, Facebook, and Telegram. This chatbot is intended for use by various business owners, specifically restaurant owners, shop owners, and e-commerce stores, to receive direct orders.
Key Features:
- Integration with Twilio API and alternative like plivo etc etc
- An Admin Panel for managing the bot and monitoring interactions
- A Subscriptions module for handling payment and service plans
- Optional features for premium subscribers
- Subscriber login system with sub-users capability
- Support for multiple languages to cater to a global audience.
- Customizable message templates for automated responses.
- Comprehensive analytics dashboard to track chatbot performance and customer interactions.
- Real-time order tracking feature for customers.
- Implementation of AI and Natural Language Processing for better customer interactions.
- 24/7 customer support functionality for businesses.
- Options for businesses to add their own branding to the chatbot.
- Seamless integration with common CRM systems like Salesforce and HubSpot.
- Ensure full compliance with GDPR and other relevant privacy laws.
- Feature to collect feedback from users after interactions.
Please ensure the chatbot has functionalities comparable to industry leaders like Interakt and Gupshup. The ideal candidate will have extensive experience in developing and deploying chatbots, particularly for e-commerce and food delivery sectors. A high proficiency in API integration, particularly with Twilio, is crucial. The ability to deliver a ready-made, fully functional application is a must.
Key Features:
- Integration with Twilio API and alternative like plivo etc etc
- An Admin Panel for managing the bot and monitoring interactions
- A Subscriptions module for handling payment and service plans
- Optional features for premium subscribers
- Subscriber login system with sub-users capability
- Support for multiple languages to cater to a global audience.
- Customizable message templates for automated responses.
- Comprehensive analytics dashboard to track chatbot performance and customer interactions.
- Real-time order tracking feature for customers.
- Implementation of AI and Natural Language Processing for better customer interactions.
- 24/7 customer support functionality for businesses.
- Options for businesses to add their own branding to the chatbot.
- Seamless integration with common CRM systems like Salesforce and HubSpot.
- Ensure full compliance with GDPR and other relevant privacy laws.
- Feature to collect feedback from users after interactions.
Please ensure the chatbot has functionalities comparable to industry leaders like Interakt and Gupshup. The ideal candidate will have extensive experience in developing and deploying chatbots, particularly for e-commerce and food delivery sectors. A high proficiency in API integration, particularly with Twilio, is crucial. The ability to deliver a ready-made, fully functional application is a must.