AI-Powered WhatsApp Business Chatbot Integration
Budget: $750 – $1,500 SGD
Project Overview:
We need an experienced developer or team to integrate WhatsApp Business API with an AI chatbot that will automate shift updates, inquiries, and workforce communication for our part-time employees. The system must also sync with Google Sheets to log shift requests in real time and automatically notify WhatsApp groups for different outlet locations.
Key Features & Requirements:
✅ 1. AI-Powered WhatsApp Chatbot
Workers send shift-related messages via WhatsApp.
AI bot understands and categorizes messages (e.g., "I’m late", "I need to swap my shift").
Auto-responds to common questions (e.g., "What’s my schedule?").
Flags urgent messages for manual review.
✅ 2. Google Sheets Integration
Logs shift updates with details:
Timestamp | Worker Name | Outlet | Shift Date | Shift Time | Request Type | Status
Updates shift change requests automatically.
Filters available replacements when a worker cancels.
✅ 3. WhatsApp Group Auto-Notifications
If a worker modifies/cancels a shift, AI posts updates in the relevant WhatsApp group.
Example message:
"John Doe will be late for his 2 PM shift at Zouk. Any available replacements?"
✅ 4. Custom Notifications for Managers
Managers receive real-time alerts for urgent shift changes.
Option to approve/reject requests via WhatsApp.
✅ 5. Technical Stack (Preferred)
WhatsApp Business API for automated messaging.
Google Sheets API for live data logging.
NLP Chatbot (Dialogflow/OpenAI GPT-4/Rasa) for intelligent responses.
Webhook integration for real-time automation.
Backend using Node.js, Python, or Firebase (optional).
Deliverables:
✔ Fully functional WhatsApp AI chatbot
✔ Real-time Google Sheets logging
✔ WhatsApp group notifications
✔ Manager alert system
✔ Web-based admin panel (optional, if feasible)
Ideal Freelancer Should Have:
✅ Experience with WhatsApp Business API
✅ Strong knowledge of Google Sheets API
✅ NLP chatbot development (Dialogflow, OpenAI, Rasa)
✅ Webhooks & real-time automation expertise
✅ Backend development skills in Node.js / Python / Firebase
We need an experienced developer or team to integrate WhatsApp Business API with an AI chatbot that will automate shift updates, inquiries, and workforce communication for our part-time employees. The system must also sync with Google Sheets to log shift requests in real time and automatically notify WhatsApp groups for different outlet locations.
Key Features & Requirements:
✅ 1. AI-Powered WhatsApp Chatbot
Workers send shift-related messages via WhatsApp.
AI bot understands and categorizes messages (e.g., "I’m late", "I need to swap my shift").
Auto-responds to common questions (e.g., "What’s my schedule?").
Flags urgent messages for manual review.
✅ 2. Google Sheets Integration
Logs shift updates with details:
Timestamp | Worker Name | Outlet | Shift Date | Shift Time | Request Type | Status
Updates shift change requests automatically.
Filters available replacements when a worker cancels.
✅ 3. WhatsApp Group Auto-Notifications
If a worker modifies/cancels a shift, AI posts updates in the relevant WhatsApp group.
Example message:
"John Doe will be late for his 2 PM shift at Zouk. Any available replacements?"
✅ 4. Custom Notifications for Managers
Managers receive real-time alerts for urgent shift changes.
Option to approve/reject requests via WhatsApp.
✅ 5. Technical Stack (Preferred)
WhatsApp Business API for automated messaging.
Google Sheets API for live data logging.
NLP Chatbot (Dialogflow/OpenAI GPT-4/Rasa) for intelligent responses.
Webhook integration for real-time automation.
Backend using Node.js, Python, or Firebase (optional).
Deliverables:
✔ Fully functional WhatsApp AI chatbot
✔ Real-time Google Sheets logging
✔ WhatsApp group notifications
✔ Manager alert system
✔ Web-based admin panel (optional, if feasible)
Ideal Freelancer Should Have:
✅ Experience with WhatsApp Business API
✅ Strong knowledge of Google Sheets API
✅ NLP chatbot development (Dialogflow, OpenAI, Rasa)
✅ Webhooks & real-time automation expertise
✅ Backend development skills in Node.js / Python / Firebase
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