AI-Powered Customer Service Automation

Job ID: 39064826

Budget: €250 – €750 EUR

I am seeking a professional who can help automate my customer service with an AI Assistant on my website and in messengers. This project involves several key components:

1. Online Booking
- Implement an automated booking system allowing for the selection of time, child’s age, number of participants, and additional services like catering.
- Integrate a secure online payment system.

2. Chatbot for Consultations
- Develop an AI-powered bot on my website that can also be integrated into WhatsApp or Telegram.
- The bot should assist customers in selecting a program, explaining conditions and accepting bookings.
- It should be able to answer frequently asked questions regarding pricing, class duration, and materials needed.

3. Personalization and Recommendations
- The AI should be capable of analyzing customer preferences and suggesting appropriate programs or promotions.

4. Automated Management of Additional Services
- The system should allow for the addition of catering, materials, and photo/video services through either the website interface or the chatbot.
- It should be capable of generating invoices and reminders.

5. Feedback and Reminders
- The system should send automated class reminders and follow-up visit offers.
- It should also collect customer feedback and analyze preferences.

The ideal candidate for this project should have extensive experience in developing AI-powered chatbots and booking systems. Knowledge of secure online payment integration is essential. The ability to implement a system that personalizes customer interaction and manages additional services is crucial. A portfolio showcasing previous work in similar projects would be highly advantageous.